Refund Policy | Best Auto Insurance Guides

Advisory Disclosure: Best Auto Insurance Guides is an independent consulting & advisory support firm for auto insurance only. We are not an insurance company, carrier, broker, or agent. We do not sell insurance policies. Any fees discussed refer only to advisory/consulting support, not insurance premiums.

1. Nature of Services

Our primary offering is educational advisory support related to auto insurance. Most initial consultations via phone (1-888-247-8182) or form submission are provided without charge as general guidance. If a paid, in-depth document review or extended consulting session is agreed upon, terms and fees will be communicated in writing before work begins.

2. No Insurance Premiums Collected

We do not collect, process, or handle auto insurance premiums, as we are not an insurance carrier or agency. Any payments for actual auto insurance coverage are made directly by you to your chosen licensed insurance provider. Therefore, this Refund Policy does not apply to insurance premiums.

3. Advisory Fee Refunds (If Applicable)

In the event you have paid for a specific advisory support package:

Full Refund: If you request cancellation within 24 hours of payment and before any advisory work or document review has begun, you are eligible for a full refund.
Partial Refund: If work has begun but not completed, you may be eligible for a 50% refund within 3 business days of payment.
No Refund: Once the advisory review has been delivered (e.g., annotated comparison, call completed, written summary sent), the service is considered rendered and is non-refundable, as it involves time and expertise.

4. How to Request a Refund

To request a refund for advisory fees (if applicable), email us at info@bestautoinsuranceguides.com with subject "Refund Request" and include:

Your full name and phone number
Date of payment and amount
Reason for request

We will review and respond within 5 business days. Approved refunds will be processed to the original payment method within 7-10 business days.

5. Free Consultations

Initial consultation requests submitted via bestautoinsuranceguides.com are free and do not require payment. No refund is applicable as no fee is charged.

6. Questions

For any questions about this Refund Policy, contact:
Best Auto Insurance Guides
570 W 350 N Apt 9, Tremonton, UT 84337
Email: info@bestautoinsuranceguides.com
Phone: 1-888-247-8182